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Help
Phone/Fax/Mail Order:
HappyMall
663 Brea Canyon Road, Suite 5
Walnut, California, 91789, USA
Phone Order Line: (909) 718-9999 M-F 9am to 6pm PST
Fax Order Line: (909) 718-9887
Email: sales@happymall.com
International Order:
We suggest you obtain the shipping cost first via contact us form with the items and country name.
You may place your international order online:
- Click on "Buy" button.
- Enter USA zipcode of "10001"
- Click "Update" button.
- Click "Secure Check Out" Button
- In the "Additional Information" box, enter your COMPLETE INTERNATIONAL ADDRESS to be shown on the package.
Please IGNORE the first email confirmation that is automatically generated
by our system. We will RESEND you another email confirmation later with
the correct address and shipping price.
In general, we ship via US Postal Service air mail. It takes about 12 business days to arrive.
Security:
Using your credit card to purchase on the secure HappyMall.com, all Online Transactions are secured via
Verisign's SSL Encryption System. We've gone to great lengths to ensure that your credit card information is safe
during transfer. If you have any further questions, please email us at, sales@happymall.com
You may receive a message that indicates that the action you are performing is not secure. Parts
of the website are not secure, such as general information area. However, we have secured the pages that ask for personal or credit card information.
Our web site supports the following browsers:
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Privacy Policy:
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Ordering
HappyMall.com’s order forms request the following data from customers:
- Contact information such as name, e-mail address, and shipping address, and
- Financial information such as credit card number, expiration date, billing address, and billing phone number
This information is used for billing purposes to verify that the customer is of legal age, and to fill customers' orders. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is harvested from a secure area and encrypted for our customers' protection. It is not sold or shared with anyone else under any circumstances.
Sharing
We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement.
We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Your personal information may also be checked with credit card verification agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We value your privacy at HappyMall.com, and will never release any account information to anyone outside of the necessary core groups that help our business function.
Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Fair Credit Billing Act
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
By visiting HappyMall.com, you are accepting and consenting to the practices described in this Privacy Policy
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Problems adding an item to the shopping cart:
| If you are having trouble adding items to the shopping cart, it's probably because you have
configured your browser not to accept cookies. We use cookie technology to track your requests
and purchases. You will need to go to preferences in your browser and tell your browser to accept
cookies. In Netscape, go to Preferences, select on the Advanced option and tell the browser to
accept all cookies. In Internet Explorer, go to Preferences, select Cookies under Receiving Files
and deselect Never Accept (change it to one of the three other options) and close preferences.
If you do not wish to keep this feature active, simply turn it off after the purchasing session.
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Prop. 65 Warning:
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The food-related products of in this website passed the U.S. Food and Drug Administration (FDA) when they were imported.
Based on our standing, the California government requires every store to post Prop. 65 Warning:
"The materials used as colored decorations on the exterior of ceramic and glassware may contain lead,
and possibly other chemicals, known to the State of California to cause birth defects and other reproductive harm."
Useful information can be found at the California Office of Environmental Health Hazard Assessment website:
www.oehha.ca.gov/prop65/p65faq.html
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